Terms & Conditions

Terms & Conditions

Last Updated: September 29, 2026

Welcome to White Space Ecommerce. By accessing our website or engaging our services, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing our services.

1. About Our Services

White Space Ecommerce provides digital and eCommerce services, which may include:

  • Amazon Account Management
  • Amazon PPC Management
  • Amazon Store & Listing Optimization
  • eCommerce Solutions
  • Web Design & Development
  • UI/UX Design
  • Digital Marketing
  • Branding & Creative Services
  • Website Maintenance and Support
  • Other customized digital services

The exact services, deliverables, timelines, and fees will be agreed upon with the client before work begins.

2. Client Responsibilities

Clients are responsible for providing accurate information, content, credentials, access, product information, and other materials required to complete the agreed services.

Delays caused by missing information, approvals, access, or client feedback may affect the project timeline.

3. Payments

Payment terms will be communicated before the project or service begins.

Depending on the project, an upfront payment or deposit may be required.

Invoices must be paid according to the agreed payment schedule. We reserve the right to pause work or services if payments are overdue.

4. Project Scope

Services will be provided according to the agreed project scope.

Requests outside the original scope may require additional charges and may affect the estimated completion date.

Any additional work will be discussed with the client before proceeding.

5. Amazon Services

Our Amazon PPC, account management, listing optimization, and related services are intended to improve account and campaign performance.

However, we do not guarantee specific sales, revenue, rankings, advertising results, or profit. Amazon performance can be affected by competition, pricing, inventory, product quality, reviews, Amazon policies, market conditions, and other factors outside our control.

6. Project Timelines

We will make reasonable efforts to complete projects within the agreed timeframe.

Timelines may change because of client delays, third-party services, platform restrictions, technical issues, or circumstances beyond our reasonable control.

7. Revisions

The number of revisions included in a project will depend on the agreed service package or project proposal.

Additional revisions or changes outside the agreed scope may be charged separately.

8. Intellectual Property

Unless otherwise agreed in writing, White Space Ecommerce retains ownership of its pre-existing tools, templates, processes, frameworks, code libraries, and other materials used to provide the services.

Upon full payment, ownership or usage rights for the final client-specific deliverables will be transferred according to the applicable project agreement.

Third-party software, plugins, fonts, stock images, platforms, and licenses remain subject to their respective owners’ terms.

9. Website & Third-Party Services

Our services may involve third-party platforms such as Amazon, Shopify, WordPress, Google, Meta, hosting providers, payment processors, advertising platforms, and other services.

We are not responsible for changes, downtime, account restrictions, policy changes, suspensions, or other actions taken by third-party platforms.

10. Cancellation & Refunds

Cancellation and refund requests are handled according to our Refund & Return Policy.

Because our services involve professional time, customized work, and digital deliverables, payments for services already performed or work already started may be non-refundable.

11. Confidentiality

We will take reasonable steps to protect confidential business information shared with us during a project.

Clients are also expected to keep confidential any proprietary information, credentials, processes, or materials provided by White Space Ecommerce.

12. Website Content

The content on our website is provided for general informational purposes.

We may update, modify, or remove website content, services, pricing, or other information at any time without prior notice.

13. Acceptable Use

You agree not to use our website or services for unlawful, fraudulent, abusive, or unauthorized activities.

You must not attempt to interfere with the security, functionality, or operation of our website or systems.

14. Limitation of Liability

White Space Ecommerce will not be responsible for indirect, incidental, or consequential losses resulting from the use of our website or services, to the extent permitted by applicable law.

We are not responsible for losses caused by third-party platforms, unauthorized access resulting from client negligence, incorrect information supplied by clients, or circumstances outside our reasonable control.

15. Termination

Either party may terminate an ongoing service according to the terms agreed for that service.

We may suspend or terminate services where there is non-payment, misuse of our services, unlawful activity, or a material breach of these Terms.

Any outstanding amounts for services already provided remain payable after termination.

16. Changes to These Terms

We may update these Terms & Conditions from time to time.

Changes will be posted on this page with an updated Last Updated date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

17. Governing Law

These Terms & Conditions shall be interpreted in accordance with applicable laws of Pakistan, unless a separate written agreement with a client specifies otherwise.

Any disputes will first be addressed through good-faith communication between the parties.

18. Contact Us

If you have questions regarding these Terms & Conditions, please contact White Space Ecommerce through our website:

https://whitespacecommerce.com/