Refund & Return Policy
Last Updated: September 29, 2026
At White Space Ecommerce, we aim to provide high-quality digital, eCommerce, Amazon, development, design, and marketing services. Because our services involve time, expertise, resources, and customized work, refunds are handled according to the terms below.
1. Digital Services
Our services may include:
- Amazon Account Management
- Amazon PPC Management
- eCommerce Management
- Web Design & Development
- UI/UX Design
- Digital Marketing
- Branding & Creative Services
- Website Maintenance and Support
- Other customized digital services
As these services are digital and often customized for each client, they are generally non-refundable once work has started.
2. Project Deposits
For projects requiring an upfront deposit or advance payment, the payment reserves our time and resources for the project.
Once work has started, the deposit is generally non-refundable.
If a project is cancelled before work begins, any refund will be considered based on the specific agreement between the client and White Space Ecommerce.
3. Completed Work
Payments for completed work, delivered designs, developed websites, completed campaigns, account management services, or other delivered services are generally non-refundable.
If you believe there is an issue with the delivered work, please contact us so we can review the matter and, where appropriate, make reasonable corrections.
4. Revisions and Corrections
Where revisions are included in your selected service package, we will provide the agreed number of revisions.
Requests outside the agreed scope may require additional charges.
Minor corrections resulting from our error will be addressed without additional charges where reasonably applicable.
5. Amazon PPC & Account Management
Amazon PPC, account management, optimization, and marketing services are ongoing professional services.
Fees paid for services already performed are non-refundable. Campaign results, sales, rankings, traffic, or advertising performance cannot be guaranteed because they may be affected by Amazon policies, competition, market conditions, product pricing, inventory, and other external factors.
6. Cancellation
Clients may request cancellation of an ongoing service by contacting us.
Cancellation will not automatically result in a refund for services already performed or time already allocated to the project.
Any remaining payments or commitments will be handled according to the applicable service agreement.
7. Third-Party Costs
Payments made to third-party platforms or services, such as hosting providers, domain registrars, advertising platforms, software subscriptions, plugins, or other external services, may be subject to the third party’s own refund policy.
White Space Ecommerce is not responsible for refunds issued by third-party providers.
8. Refund Requests
If you believe you are eligible for a refund, please contact us with:
- Your name
- Order or project details
- Payment date
- Reason for the refund request
- Any relevant supporting information
We will review the request and respond within a reasonable period.
9. Changes to This Policy
White Space Ecommerce reserves the right to update this Refund & Return Policy when necessary. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions regarding this Refund & Return Policy or would like to submit a refund request, please contact White Space Ecommerce through our website: